Take control of glitches and employee operating errors
If you hire an IT partner to manage your network, you need experts who will quickly address your problems. The challenge for a small business owner is the expense of having IT consultants respond to your needs in a cost-effective manner. Having a consultant on-site to fix every issue can be costly and may impact productivity.
AM Data Service, Inc. provides several alternatives for network support to fit your company's needs.
On-Site IT Support Services
AM Data Service, Inc. offers a proactive approach to troubleshooting. We will arrive for on-site support to diagnose, document, and repair your network and IT issues. We will respond to any issue from a printer jam to the most complex infrastructure issues. Once the problem has been resolved, we will take preventive measures to reduce the probability the issue will recur. You can expect to receive:
- A detailed explanation of the diagnosis.
- Details about what may have triggered the problem.
- Strategies to prevent the problem from recurring.
Remote IT Support
Having an IT consultant come out to a small business every time there is a minor problem is expensive and impacts productivity. AM Data Service, Inc. offers a timely and cost-effective alternative: remote IT support. This simple tool allows us to administer and troubleshoot client networks without leaving our facilities. We can log on to a network and resolve many common problems, such as printer errors and user authorization issues, without the delay or expense associated with an on-site visit. We can also answer user questions through our customized support portal, business email, or by telephone. If a critical problem requires an on-site visit, we offer complete technical support, including implementing a new technology infrastructure.