Fully Managed IT Services

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The business world is a fast-paced, ever-changing landscape where success and growth are based on your ability to compete in your industry.

Plainly stated, businesses cannot afford downtime. Your company relies on many intersecting pieces of technology to function -- from client management and accounting software to email and Internet access.  

Most businesses are reactive to their IT needs. They wait to act until part of their infrastructure fails, reducing their productivity, possibly damaging their reputation and tarnishing their relationship with clients.


What if you could avoid all of this completely? What if you took a proactive approach instead of a reactive one? Your organization's IT health could be placed in the capable hands of an IT company that specializes in providing quality help desk support and personalized service.

AM Data Service offers extensive remote monitoring and maintenance plans for any size business or budget. We help stop issues before they happen by using advanced monitoring and reporting tools. We can better predict what will fail and when with our proactive Managed Service solutions. We can prevent many network failures from happening, resulting in less downtime and more time focused on your core business. 

Our Managed Service solutions combine regular preventive maintenance and comprehensive real-time monitoring of your critical network and desktop devices. We ensure the reliability and stability of your IT assets.

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Review our managed IT services infographic to understand more about the importance of ongoing preventive care.


About Our Managed Care 

When IT emergencies strike, downtime is the biggest expense. Aside from the cost of fixing the problem, every minute your system is down means productivity for your business plummets and your brand suffers. The total cost of a server failure can run into tens of thousands of dollars just from productivity loss. The best strategy is a proactive one.  

Our technicians are equipped to fix any disaster that comes along, but we prefer to make sure it is avoided in the first place (and we know you do, too). That’s why we offer a variety of managed service plans to monitor computer health, provide support and protect your data on any budget. 

AM Data Service is a full-service IT consultancy and managed service provider. We give companies access to skilled, highly available and cost-efficient IT support and service. We provide the best possible hardware pricing and services available.

See All Plans & Service Levels

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  • IT Managed Services Livonia MI - Michigan IT Consultant, Network Solutions, Tech Support - AM Data Service - 5 AM Care

    AM Care is our Managed IT Service platform. It is designed to give you access to multiple layers of managed service support.

    Our Gold, Platinum and Platinum (+) Plus programs extend the life of your IT assets for a fixed monthly price and provide you the flexibility to choose the level of support you want. Whether you are using our services for proactive maintenance and monitoring or have outsourced all of your IT functions to our office, AM Data Service provides all of the benefits of an internal IT department for a fraction of the price of staffing one yourself. Regularly scheduled maintenance keeps your servers and workstations running efficiently and reduces downtime. Antivirus software is installed on all PCs and monitored to ensure immediate detection. Optional malware protection is available.

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    With AM Care Gold, all covered assets (workstations, laptops, servers, etc.) are monitored around the clock for any indications of problems or failures and corrective actions ensure optimal performance. 

    Hardware assets and system lifespans are extended significantly by ensuring that proactive maintenance actions are taken.

     

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    IT Managed Services Livonia MI - Michigan IT Consultant, Network Solutions, Tech Support - AM Data Service - silver

    AM Care Platinum provides all the monitoring and maintenance actions included with AM Care Gold and adds unlimited remote IT help and help desk support for covered devices, effectively making AM Data Service your outsourced IT department.

    You simply direct your employees to contact AM Data Service to resolve any issues related to their machines. We provide robust infrastructure reports on items that threaten performance and security.

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    AM Care Platinum (+) Plus is our fully managed solution. It offers your organization fixed IT support costs.

    All help desk support, managed help desk services and maintenance services are included -- both remote and onsite. Each year you receive an allocation of "block time" to use as you see fit for out-of-scope service enhancements, infrastructure changes or dedicated project consulting. AM Care Platinum (+) Plus provides your organization with reliable, dependable service at a truly fixed monthly price. Block time allocation is determined by the number of machines under contract.